Shipping
DCS Ships Worldwide
We are committed to delivering your order promptly and efficiently. Our shipping policies ensure a smooth transaction experience so you can enjoy your new all in one hair tool without delay. Explore the details below for our shipping options
Explore Shipping
Pickup in Store (Sydney)
We are most happy if you want to visit the salon to pick up your new DCS. Phone ahead for opening hours: (02) 9328 2277
475 New South Head Road, Double Bay, NSW 2028
Domestic Shipping Australia
Free standard delivery.
$30 Express shipping available.
All orders are sent tracked and must be signed for.
You will receive a confirmation email with tracking details to monitor your package’s journey.
United States Domestic
Free standard shipping.
$20 Express shipping available.
All orders are sent tracked and must be signed for.
You will receive a confirmation email with tracking details to monitor your package’s journey.
International Shipping
International orders are shipped via our reliable global partner. Rates are calculated at checkout based on destination and weight. Delivery times vary by region but generally range from 7-14 business days. Cost will be calculated at checkout.
Orders are sent tracked and must be signed for.
Order Processing
Orders are processed and dispatched within 2 business days. During high-demand periods, processing may take an extra day. We ensure that each order is carefully packaged to maintain the integrity of our styling device.
Shipping Restrictions & Exceptions
Please note that we currently do not ship to PO Boxes or APO/FPO addresses. Additionally, certain regions may experience delays or restrictions due to external factors such as customs or local regulations that are outside our control.
Returns & Exchanges
If there is an issue with your order, such as damage during transit, please contact our support team within 7 days of delivery. We offer easy returns and exchanges on all eligible products. Review our Returns Policy for more details.