Shipping
DCS ships worldwide
At DCS we are committed to delivering your order promptly and efficiently. Our shipping policies ensure a smooth transaction experience so you can enjoy your new styling tool without delay. Explore the details below for our shipping options and expectation.
Domestic Shipping (Australia and the US)
Express service is a flat fee of $30, delivering in approximately 1-3 business days.
Pickup in store:
475 New South Head Rd, Double Bay NSW 2028. Call ahead for opening times (02) 9328 2277
International Shipping:
International orders are shipped via our reliable global partner. Rates are calculated at checkout based on destination and weight. Delivery times vary by region but generally range from 7-14 business days. Cost will be calculated at checkout.
Tracking Information:
Once your order is shipped, you will receive a confirmation email with tracking details to monitor your package’s journey.
Order Processing
Orders are processed and dispatched within 1-2 business days. During high-demand periods, processing may take an extra day. We ensure that each order is carefully packaged to maintain the integrity of our styling device.
Handling of Returns and Exchanges
If there is an issue with your order, such as damage during transit, please contact our support team within 7 days of delivery. We offer easy returns and exchanges on all eligible products. Review our Returns Policy for more details.
Shipping Restrictions and Exceptions
Please note that we currently do not ship to PO Boxes or APO/FPO addresses. Additionally, certain regions may experience delays or restrictions due to external factors such as customs or local regulations.